Terms of Use
Part One: Overview and Acceptance
Welcome to jwambua.site, the online platform for freelance web design, SEO, and maintenance services. By accessing or using this website, you agree to comply with these Terms of Use. This agreement governs your use of jwambua.site and all related services, outlining the terms and conditions you must follow. If you do not agree to these terms, you should not use this website or our services.
Your continued use of jwambua.site indicates your acceptance of these Terms of Use, including any changes or modifications we may make. We reserve the right to update or alter these terms at any time without prior notice. It is your responsibility to check this page periodically for changes. If you continue to use the website after any changes, it means you accept the revised terms.
The website is designed for individuals and businesses seeking freelance web development, SEO, and maintenance services. Users must be at least 18 years old to engage with our services, or have proper legal authorization. By using this website, you confirm that you meet these age requirements.
Our services include but are not limited to website design, search engine optimization, and ongoing website maintenance. When engaging our services, you enter into a separate agreement with specific terms related to the scope of work, project timelines, payment, and other critical factors. These individual agreements will supersede any conflicting terms in this document.
Part Two: Service Agreement and Client Responsibilities
When you engage jwambua.site for freelance services, a separate Service Agreement is created between you and us. This agreement outlines the specifics of your project, including the scope of work, timelines, payment terms, and any other relevant conditions. By using our website and agreeing to these terms, you acknowledge that the Service Agreement is legally binding and will govern the project’s details.
Scope of Work and Project Timelines: The scope of work for each project will be defined in the Service Agreement, including the expected deliverables and milestones. We strive to meet agreed-upon deadlines, but unforeseen circumstances can cause delays. In such cases, we will communicate with you and make every effort to adjust the schedule to your satisfaction.
Payment Terms: Payment terms will be specified in the Service Agreement. Depending on the nature of the project, payment may be required upfront, in installments, or upon completion of specific milestones. You are responsible for making payments according to the agreed schedule. Failure to do so may result in suspension or termination of the project, and you may be responsible for any additional costs incurred due to delayed or missed payments.
Client Responsibilities: To ensure a smooth project experience, you agree to provide timely feedback, materials, and information as required for the successful completion of the project. This may include text, images, branding guidelines, or access to your existing website or hosting service. Delays in providing required resources may affect project timelines and may result in additional costs.
Intellectual Property and Ownership: Unless specified otherwise in the Service Agreement, all intellectual property rights for the project deliverables are transferred to you upon full payment. This includes ownership of website content, design elements, and any custom code. However, we reserve the right to showcase completed projects in our portfolio for promotional purposes, unless otherwise agreed upon in the Service Agreement.
Part Three: Website Maintenance and Technical Support
When you choose jwambua.site for website maintenance services, you gain access to ongoing support and regular updates designed to keep your website running smoothly. This section outlines the terms related to maintenance, technical support, and your responsibilities as a client.
Scope of Maintenance Services: Our website maintenance services typically include regular updates, security monitoring, performance optimization, and minor content changes. The exact scope of services will be outlined in your Service Agreement. If you require additional services, such as major redesigns or feature expansions, these will be subject to separate agreements and additional fees.
Technical Support: As part of our maintenance services, we offer technical support to address any issues you may encounter with your website. You can contact us through [specified channels], and we’ll respond within a reasonable timeframe. Our support team will assist with troubleshooting, bug fixes, and general website performance issues. However, support does not cover third-party products or services unless specifically included in your agreement.
Client Responsibilities: To ensure the best results from our maintenance services, you agree to provide access to your website, hosting account, or any other necessary resources. You should also inform us of any significant changes you make to your website that might affect our maintenance work. Failure to do so may result in additional costs or limitations on the scope of support.
Backups and Data Security: We take data security seriously and make regular backups of your website as part of our maintenance services. However, you are responsible for keeping your own backups and ensuring the security of your login credentials. We recommend using strong passwords and enabling two-factor authentication where possible. We are not liable for data loss or security breaches caused by client negligence or third-party actions.
Cancellation and Termination: You may choose to cancel your maintenance services at any time by providing written notice. However, pre-paid fees for the current maintenance period are non-refundable. We reserve the right to terminate maintenance services if you violate these terms or engage in conduct that jeopardizes the security or stability of your website or our services.
Part Four: Dispute Resolution and Liability Limitations
By agreeing to these Terms of Use, you accept these conditions for resolving disagreements and understand the extent of our liability.
Dispute Resolution: If you have a dispute with jwambua.site, we encourage you to contact us directly to seek a resolution. We believe that most disputes can be resolved amicably through communication and collaboration. In the event we cannot reach an agreement, the following process applies.
Mediation and Arbitration: Before resorting to litigation, you agree to attempt mediation with a neutral third party. If mediation fails, any further dispute resolution will occur through binding arbitration. The arbitration process will follow the rules of [relevant arbitration association], and the decision of the arbitrator will be final and binding. The arbitration will take place in [location], and each party will bear its own costs unless otherwise ordered by the arbitrator.
Limitation of Liability: jwambua.site and [you] are not liable for any indirect, incidental, consequential, or punitive damages arising from the use of our website or services. This includes but is not limited to lost profits, loss of business, or data loss. Our total liability, regardless of the cause, will not exceed the total fees paid by you for services provided through jwambua.site.
Indemnification: By using our website and services, you agree to indemnify and hold harmless jwambua.site, its employees, and affiliates from any claims, liabilities, or costs arising from your breach of these Terms of Use or any other agreement with us. This includes legal fees and damages resulting from your actions.
Contact
Thank you for reviewing our Terms of Use. If you have questions or concerns, please contact us at [support@jwambua.site]. We appreciate your cooperation and look forward to providing you with excellent freelance web development, SEO, and maintenance services.